Last updated: 2026‑03‑14
1. Introduction
Welcome to Supernatural Minerals (“Company,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal data when you visit www.supernaturalminerals.com.
This Privacy Policy explains how we collect, use, and safeguard your information when you browse our website, purchase mineral photography, digital downloads, or physical mineral specimens.
If you have any questions, contact us at: Email: support@supernaturalminerals.com
2. Purpose
All data processing related to this website is handled exclusively by authorized Supernatural Minerals personnel. We do not sell or rent your personal information.
Personal data provided by users (for purchases, downloads, inquiries, or newsletter subscriptions) is used only for the purposes for which it was collected and is never shared with third parties unless required by law or necessary to provide the requested service.
3. Information We Collect
We may collect the following types of data:
Personal Identification Information
- Name
- Email address
- Phone number
- Shipping/billing address
Transaction Data
- Purchase history
- Payment method (never full card details)
- Order preferences
- Digital download history
Technical Data
- IP address
- Browser type
- Device information
- Operating system
Communication Data
- Messages sent to us
- Customer support inquiries
Cookies & Usage Data
- Website navigation data
- Analytics
- Preferences (language, currency, etc.)
4. How We Use Your Information
Your personal data is processed for the following purposes:
- To provide and improve our mineral photography and product services
- To process orders, payments, and deliveries
- To deliver digital downloads securely
- To send marketing communications (only with your consent)
- To analyze website performance and security
- To comply with legal and regulatory obligations
5. Data Processing Method
Personal data is processed using secure electronic systems for the time necessary to fulfill the purposes for which it was collected.
We implement strict security measures to prevent:
- unauthorized access
- data loss
- misuse
- alteration or disclosure
6. Legal Basis for Processing
We process data based on:
- Contractual necessity – to fulfill purchases and provide services
- Legitimate interest – to improve website experience and security
- Legal compliance – tax, accounting, and regulatory requirements
- Consent – for marketing, cookies, and optional preferences
7. Data Sharing & Third Parties
We do not sell personal data.
We may share data only with trusted service providers:
- Payment processors (Stripe, PayPal, Revolut, Paysera)
- Shipping providers (for physical mineral orders)
- Analytics providers (Google Analytics)
- Legal authorities when required by law
These third parties process data solely to perform their services.
8. Data Retention
We retain personal data only as long as necessary for:
- legal compliance
- business operations
- customer service
- digital download access (where applicable)
When data is no longer required, it is securely deleted.
9. Your Rights
Depending on your location (e.g., GDPR for EU residents), you may have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion
- Restrict processing
- Object to marketing
- Request data portability
To exercise these rights, contact: support@supernaturalminerals.com
10. Cookies & Tracking Technologies
Our website uses cookies for:
- Essential website functions (cart, login, downloads)
- Preferences (language, currency)
- Analytics and performance tracking
You can control cookie settings in your browser. Disabling cookies may affect website functionality.
11. Third‑Party Tracking & Remarketing
We may use third‑party tools to analyze behavior or display relevant ads:
- Google Analytics
- Facebook/Meta Ads
- Google Ads Conversion Tracking
These providers may collect data independently. We recommend reviewing their privacy policies.
12. Communication & Data Access
Only authorized Supernatural Minerals personnel may access personal data for:
- customer support
- legal compliance
- service improvements
Your data will never be disclosed to unauthorized parties.
13. Minors’ Privacy Protection
Our services are not intended for children under 18. Minors should not submit personal data or make purchases.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the latest revision date.
Continued use of our website after updates implies acceptance of the revised policy.
15. Contact Us
For questions regarding this Privacy Policy:
Supernatural Minerals Email: support@supernaturalminerals.com Website: www.supernaturalminerals.com